Right of withdrawal


Legal right to cancel the purchase

You may cancel the Contract at any time within the period of 7 working days from the date you receive your order.

You can establish the right of withdrawal within the specified time, in any manner permitted by law. Simply send an email to sanmiguelartesania@gmail.com and we will contact you to inform you of how to proceed with the return of the product.

In case of return, you will be responsible for the direct cost of returning the product.

When the products are returned in good condition to San Miguel Artesania, we will refund the price paid for the products. In the case of broken or damaged return products, San Miguel Crafts not return the money for that order.

Your right to cancel a Contract shall apply exclusively to those products that are returned in the same condition you received them.

Please return the article using or including its original box. You must also include all documents and packaging of products. There will be no refund if the product has been used beyond simply opening the same, if not in the same condition in which it was delivered or if it has been damaged, so you should be careful with the products while they are in your possession.

After reviewing the article, you will informed if you are entitled to reimbursement of the amounts paid.

The refund of the order will be made as soon as possible and in any case within 30 days from the date from the date we have received the returned order.

The refund shall be provided through the same method you used to pay for the purchase.

You assume the entire cost and risk of returning the products as has been stated above.

This provision does not affect other consumer rights recognized by law.