Terms and Conditions



This document sets out the conditions governing the use of this website and the purchase of products in the same (hereinafter, the "Terms"). Please read these Terms and our Privacy Policy before using this Web page.

These conditions could be modified. It is your responsibility to read and to know that the conditions prevailing at the time of use of the website or placing an order through our online store which will be applicable.

San Miguel Crafts made with care and in good faith the content of these pages, but accepts no liability or responsibility for the accuracy or completeness of the content.

If you have any questions regarding the Terms or the Privacy Policy please contact us by sending an email to sanmiguelartesania@gmail.com.

1. About us

This site operates under the name SAN MIGUEL ARTESANIA, Spanish company located in Plaza de San Miguel, Nr. 5, Local 1, 28005, Madrid.

Phone: (+34)913641824

e-mail: sanmiguelartesania@gmail.com

2. Acquisition of Client Information

The information or personal data you provide will be treated in accordance with the provisions of the Privacy Policy. By using this website you consent to the processing of such information and data and declares that all information or data you provide are accurate and correspond with reality.

3. Scope of application

These Conditions shall apply to all orders placed through the website www.traditionalspanishceramics.com.

The items offered through this website are only available for shipment to Europe, America, Australia, New Zealand, China, Japan, South Corea and Taiwan. San Miguel Artesania reserve the right to send or not products to countries located in these geographical areas. In any case,to consult the ability to ship our products to addresses located in other geographic areas, please contact us by writing to sanmiguelartesania@gmail.com. For shopping in Madrid, please see our opening times in our website or writing an email www.sanmiguelartesania.es sanmiguelartesania@gmail.com.

The placing of an order via our online store is an acceptance by you of these Terms and the Privacy Policy on our website. If you disagree with the content of the conditions set forth herein, refrain from making any purchase.

4. Legal Capacity

By placing an order through this website, you declare to be over 18 and have legal capacity to contract.

5. Use of our website

Do not make any false or fraudulent request. If one could reasonably consider that there has been a false or fraudulent request we shall be entitled to cancel the order and inform the relevant authorities.

Give us your email address, postal address and / or other contact information in a truthful and accurate. We may use this information to contact you if it is necessary (see our Privacy Policy). If you do not give us all the information we need, we can not complete your order.

6. Celebration of the sale-buy


San Miguel Artesania, established in Plaza de San Miguel Local No. 5 1, 28005, Madrid, Spain. Tax Identification Number X-6805986-X.


The user, to record their personal data in the order form, you accept the Terms of Service and Privacy Policy to continue with the purchase process.

All orders are subject to acceptance by us, which will be informed via email. The contract for the purchase of a product between us ("Contract") will only be formed when we send you the Confirmation of Purchase.

7. Availability of the products

All orders for products are subject to the availability of the same. In this sense, if difficulties arise in regard to the supply of products or if there are no items in stock we will refund you without delay the payments made on those articles in particular. In these cases, San Miguel Artesania shall have no obligation to make the delivery of these articles.

8. Remove or modify products 

San Miguel Crafts reserves the right to withdraw any products from this website in any moment and to remove or modify any materials or content thereof. San Miguel Artesania is no responsible to you or to a third party by the withdrawal of any product, removing or of modifying any materials or content on the website with independence if the above mentioned has been sold or not.

9. Delivery

Without prejudice to the provisions of Clause 7 regarding the availability of the products, we will try to send the order within the period set out in the Confirmation of Purchase. If no date is not specified, will be delivered within 40 days from the date of purchase confirmation.

If for some reason we can not meet the delivery date, we will inform you about this circumstance and give you the option to go forward with the buy establishing a new delivery date.

The product will be delivered at the address indicated by you on having realized the order.

10. Taxes

Customs duties (if there)  will be paid by the customer.

11. Price


The current product price will be agreed at the time of ordering.

Shipping costs will be added to the total amount and will appear before you should confirm the order.

The prices may change at any time, but the possible changes will not affect orders in respect of which we have already sent an order confirmation.


12. Payment

You can make payment through PayPal, without need to be registered on this form of payment.

13. Return Policy

You may cancel the Contract at any time within the period of 7 working days from the date you receive your order.

You can establish the right of withdrawal within the specified time, in any manner permitted by law. Simply send an email to sanmiguelartesania@gmail.com and we will contact you to inform you of how to proceed with the return of the product.

In case of return, you will be responsible for the direct cost of returning the product.

When the products are returned in good condition to San Miguel Artesania, we will refund the price paid for the products. In the case of broken or damaged return products, San Miguel Crafts not return the money for that reason.

Your right to cancel a Contract shall apply exclusively to those products that are returned in the same condition you received them.

Please return the article using or including its original box. You must also include all documents and packaging of products. There will be no refund if the product has been used beyond simply opening the same, if not is in the same condition in which it was delivered or if it has been damaged, so you should be careful with the products while they are in your possession.

After reviewing the article, you will informed if you are entitled to reimbursement of the amounts paid.

The refund of the order will be made as soon as possible and in any case within 30 days from the date from the date we have received the returned order.

The refund shall be provided through the same method you used to pay for the purchase.

You assume the entire cost and risk of returning the products as has been stated above.

This provision does not affect other consumer rights recognized by law.

14. Responsibility and exoneration of responsibility

To the extent permitted by law, we exclude all the guarantees, except those that could not be excluded according to the law opposite to the consumers and users.

Due to the natural materials and handmade form in which our products have been realized, the articles (items) that we sell often can have variations in measurements, in the texture and color, however it will be not considered tares or defects. Instead, there should appreciate their presence, the natural characteristics are inevitable and must be accepted as part of the individual appearance of the product.

The provisions of this clause will not affect your rights as consumer and user, or your right to cancel the Contract.

15. Intellectual property

You acknowledge and agree that all copyright, trademark and other intellectual property rights in all material or content supplied as part of the website at any time are San Miguel Artesania.

You may not use such material except as expressly authorized by us.

Not allowed to download and use images from our pages without written permission of San Miguel Artesania.

16. Writen communications

Applicable laws require that some of the information or communications we send to be in writing.

You agree that most of these communications between us are electronic. We will contract with you by e-mail or we will provide information hanging notices on our web page.

For contractual purposes, you agree to this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically satisfy the legal requirements to be written.

This condition does not affect your statutory rights.

17. Transfer of rights and obligations

The contract is binding on both you and San Miguel Artesania and our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract or any rights or obligations arising from the contract without obtaining our prior written consent.

San Miguel Artesania reserves the right to transfer, assign, charge, sub-contract or otherwise dispose of a Contract or any rights or obligations arising under it, at any time during the term of the Contract.

Such transfers, transmissions, taxes or other transfers will not affect your rights as a consumer, recognized by law.

18. Events out of our control

We will not be responsible for any failure or delay in the performance of any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure").

The Force Majeure Event includes any act, event, lack of exercise, omission or accident outside our reasonable control and among others, the following:

Strikes, lockouts or other industrial action.

Civil commotion, rebellion, invasion, terrorist attack or threat of terrorism, war (declared or not) or threat or preparation for war.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

Impossibility of the use of trains, shipping, aircraft, motor transport or other means of transportation, public or private.

Inability to use of public or private telecommunications networks.

Acts, decrees, legislation, regulations or restrictions of any government or public authority.

Strike, failure or accidents borne transport, postal or other transportation.

It will beunderstood that our obligations derived from the Contracts shall be suspended during the period that the Force Majeure Event continues, and we will have an extension of time to comply with these obligations for a period of time equal to the duration of the Force Majeure. We will make all reasonable means to end of the cause of the Force Majeure or to find a solution that wil allows us to fulfill our obligations under the Contract despite the Force Majeure.

19. Partial nulity

If any of these Conditions or any provisions of a Contract are declared null and void by a final decision by a competent authority, the remaining terms and conditions shall remain in force, without being affected by the declaration of nullity.

20. Our right to change these conditions

San Miguel Artesania reserves the right to revise and amend these Terms at any time.

You will be subject to the Conditions and Privacy Policy in effect at the time you use this website or order products from us, except where by law or governmental authority should do retroactive changes in these Conditions or Privacy Policy, in which case the possible changes will affect also to the orders you had done previously.

21. Language

Contracts can be concluded in English and Spanish language.

22. Law and Jurisdiction

The use of our website and contracts for the purchase of products through our website will be governed by Spanish legislation. 

Any dispute arising from or relating to the use of the website or with these contracts will be subject to the exclusive jurisdiction of the Spanish courts.

If you are contracting as a consumer, nothing in this clause shall affect the rights and as such we recognize the current legislation in Spain.

23. Data protection

As for the personal data you enter through this Web site, please see the privacy policy of San Miguel Artesania.